cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Shadow2003
New member
1 0 0 0
Message 1 of 2
328
Flag Post

Error Code: 0xc0000001. And it shows 4 option, ENTER, F1, F8 and ESC

HP Recommended
N5Y09UA#ABA
Microsoft Windows 10 (64-bit)

I tried almost all ways in youtube and nothing worked out. Laptop opens and shows the option and I tried all option and does not work and the only hope is command section even though i tried command provided by youtubers.

0 Kudos
1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 466 734
Message 2 of 2
Flag Post
HP Recommended

@Shadow2003 Welcome to HP Community!

 

I reviewed your post and I understand that the computer is not booting to windows and it is stuck on a blue screen with an error.

 

Don’t worry, we will work together to resolve this issue and It’s a pleasure to assist you in this regard.

 

I would suggest you to try performing Startup Repair using recovery manager and check.

 

To perform Startup repair on your computer, follow these steps:

  1. Turn off the computer.
  2. Disconnect all connected devices and cables such as Personal Media Drives, USB drives, printers, and faxes. Remove media from internal drives, and remove any recently added internal hardware. Do not disconnect the monitor, keyboard, mouse, or power cord.
  3. Turn on the computer and repeatedly press the F11 key, about once every second, until the Choose your keyboard layout screen or Choose an option, screen displays and then follow these instructions:
    1. In Windows 8 click to select the keyboard layout. This will not be available on Windows 8.1
    2. The computer restarts. If the recovery partition on the hard disk drive is functioning correctly, the Choose an Option screen displays. Click Troubleshoot.

4.  Then select advanced options.

5. You may choose StartupRepair from Advanced boot option.

6. Follow the on-screen instructions to complete the Startup Repair

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation