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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-25-2017 12:05 PM

HP Recommended
Product: HP Stream 7 Tablet
Needing to factory reset so I can sell it. But I can't get it to reset? What is the proper steps??
1 REPLY 1

‎02-25-2017 01:17 PM - edited ‎02-25-2017 01:18 PM

HP Recommended

If the tablet has not been upgraded from Windows 8.1 to Windows 10, you can select Control Panel => Recovery or hold the volume down button while powering up to enter the System Setup menu and then press F11 to recover.

 

If the tablet was upgraded from Windows 8.1, you can no longer restore from the recovery partition and you would need the recovery USB to boot from.  If you did not create one previously, you could order one from HP.

 

You could also wipe the drive clean and do a fresh install of Windows 10, instructions are here.

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