Factory reset HP slate 17

[Dudufoo]

Hi everybody,

I am desperately trying to recover factory reset on a tablet HP slate 17 all-in-one since I forgot the pin code.

Unfortunately, the button combitation (volume up + on) with the tablet turned off does not work, even if I hold both button at the same time during 2 min

Any clue of what I could do ?

Thanks in advance!

D.

[Dvortex · Accepted solution]

Hello, @Dudufoo - Greetings!

Thanks for reaching out! I'd like to help 🙂

I see that you would like to reset your HP 17 tablet. Try the steps below: 

1. Turn off your device and, if a battery powered device, plug in the AC adapter.
2. To boot into the Recovery menu, press and hold the volume down key and then press the power button. Hold the volume down key until the HP logo is displayed.
3. Move the arrow up or arrow down key to highlight wipe data/factory reset, and then press the enter key to confirm the selection.
4. Move the arrow up or arrow down key to highlight Yes — delete all user data, and then press the enter key to confirm the selection.
5. Move the arrow up or arrow down key to highlight reboot system now, and then press the enter key to confirm the selection.

Go to http://bit.ly/2x1Ye7i and check steps in pages 34 -36 for more details.

Those steps should do the trick, let me know the outcome!

Cheers 🙂
 

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[Dudufoo]

It works ! Thank you so much Dvortex: may your future be full of happy helped people !

Now I can enjoy my tablet again 🙂
Have a lovely day.

[Dvortex]

Hello, @Dudufoo

Thanks for the update & Great stuff! Glad to know that you were able to fix the issue 🙂
 

Visit us again if you have any concerns!

Thank you again and may you also have a great day and even better tomorrow 🙂