Google account login issues

[jdclover]

I am recieving the error unknown error when trying to add my google account to the touchpad. I can login fine through the browser but am unable to add it to email, chat, etc...

Troubleshooting I've done:

1) Waited a couple days and tried again, same issue.

2) Tried with a secondary google account i have, this one logged in fine.

3) Changed secondary account to have same password as the primary one that is receiving the error. Unknown Error received.

4) Changed secondary account to use various combinations of special characters from the primary account. Received error a couple times. It would appear that using a ~ in combination with ( or even )  whether there are characters in between the two, causes the account to give an unknown error. I didn't try every key combination with the tilde, but at the least the 2 above do not work.

Post relates to: HP TouchPad (WiFi)

[patkosanke]

Hello and thank you for using the Palm Help Forums!

I am sorry to hear about your issues adding a Gmail account to the device. I know this may sound basic but try this:

Open Device Info

Tap Reset Options

Tap Restart

Make sure that you are using the Accounts app when adding the account to your device. I hope this works for you but please post again if problems continue.

[jdclover · Accepted solution]

I ended up changing my password to not contain both of the characters mentioned above and that fixed the issue. 

[patkosanke]

I'm glad to hear your issue has been resolved

[Travls]

I cannot add my AOL or Gmail accounts to touchpad. I tried everything I could find on internet including full erase. I keep getting an "Unknown Error" message when I add Gmail. When I add AOL and cannot get the final sign in button to open.

[smkranz]

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@Travls wrote:

I cannot add my AOL or Gmail accounts to touchpad. I tried everything I could find on internet including full erase. I keep getting an "Unknown Error" message when I add Gmail. When I add AOL and cannot get the final sign in button to open.

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Gmail account issues are discussed in this very recent thread.  You will have to install a patch written by a homebrew developer to get Gmail accounts to sync properly.

AOL account sync has also been discussed here, have you tried the Search function?  My AIM messaging account works fine, but I don't use AOL anything else.