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swtposey
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H3T51AA bluetooth mouse not pairing

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hp bluetooth mouse x4000b
Microsoft Windows 10 (32-bit)

not sure the mouse is actually powered on.  the blue light went off and does not come back on.  my laptop is not finding it when trying to pair

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Riddle_Decipher
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@swtposey Greetings from the HP Community!

I suggest you go through the below steps to resolve this issue, also, please check if the mouse works fine on another device, and keep me posted;

  1. Go to Settings>System
  2. Now go to Power & Sleep tab
  3. Uncheck both “On battery power, stay connected to WiFi while asleep” and “When plugged-in, stay connected to WiFi while asleep”stay connected to WiFi while asleep

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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