-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
-
×InformationFix Windows 10 Update Issues
Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
-
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
@swtposey Greetings from the HP Community!
I suggest you go through the below steps to resolve this issue, also, please check if the mouse works fine on another device, and keep me posted;
- Go to Settings>System
- Now go to Power & Sleep tab
- Uncheck both “On battery power, stay connected to WiFi while asleep” and “When plugged-in, stay connected to WiFi while asleep”
Keep us posted,
If you would like to thank us for our efforts to help you,
Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post,
Have a great day!
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Didn't find what you were looking for? Ask the community