HP 10 2101 is not starting

[Caesar27]

My HP 10 2101 is not starting up. The last time I used it was around 2PM EST and it was working fine. I decided to charge it for a few hours since it was at 66%. A few hours later at around 5:30 I tried to turn it on, but only a faded and empty charge screen comes on and the device doesn't turn on. I've tried numerous attempts to start it including different chargers, but the same results.

[KrazyToad · Accepted solution]

@Caesar27

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

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I would like to help

Let's perform a Hard Reset

Press and hold the power button for more than eight seconds. After the tablet fully shuts down, wait a few seconds, and then press the power button to turn on the Tablet

You can refer to this Link: https://support.hp.com/us-en/product/hp-10-tablet/5447816/model/7531173/document/c03939197

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Thank you