• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-08-2017 12:29 PM

HP Recommended
Product: HP 10
Operating System: Android 4.4 KitKat

I own an HP 10 Tablet running 4.4.2 Android OS. I am hoping to find an HP approved update that will resolve a lot of the sluggishness of the tablet, optimize it and also give me the option to reboot/restart instead of always having to only be able to power off/down.

 

Current Android Version

4.4.2

 

Current Firmware Version

1.0.9.4.us

 

Current Kernel Version

3.3.0

 

Current Build Number

KOT49H.20150122

 

Processor type

QuadCore-A31Series

 

Thank you ahead of time for your help.

 

1 REPLY 1

‎08-10-2017 11:53 AM

HP Recommended

 

@drogers76

Welcome to the HP Forums 🙂 

I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

 

As I understand you want to obtain the upgrade of the firmware to another,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Did you check the HP website for details?

 

Click here to download the Rom of your preference:

(Selected operating system: Android, Android KitKat - Click on Change and select your preference instead of KitKat)

 

Let me know how that pans out

I hope you have a good day ahead,

And Feel free to ask any other queries as  well,

Considering, this forum has some of the best people in the world available and ready to help.

{If this resolved your concern, Click on "Accept as Solution" & the Purple Thumbs up}.

 

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.