HP 15C Limited Edition key problems

[kevinlmoore]

Has anyone else had issues with keys registering multiple times or not at all? I have used this calculator very little and it is pretty much unusable at this point. I used an 11C for over 20 years with no problems at all.

[Maké]

Hi!, kevinmoore:

Welcome, to Forum !.

If you have today, warranty (one year), you can call, to HP Support Assistance, from ... http://h30434.www3.hp.com/t5/Android-Tablets-e-g-HP-Slate-7/Phone-Assistance-in-the-world/td-p/50380...

[kevinlmoore]

No warranty. Calculator is almost 3 years old but has not been heavily used. Just very disappointing after having used an 11c for so many years with no problems. Frankly after 30 years it still works better than the LE 15C.

[Maké]

Hi!, kevinlmoore:

Can you please, indicate which they are the keys that, do not work ?.

[kevinlmoore]

The 7 (seven), 9 (nine) and + (plus) keys are the worst. They will not register except every third or fourth press and then they often times register twice. The calculator is essentially unusable and as stated earlier the calculator has seen very little use.

[Maké]

Hi!, kevinlmoore:

Please, can you check your calculator for self test and keyboard test ?.

See, the youtube videos ... (they are for the HP15C, but i'thing, is same)

www.youtube.com/watch?v=f0INNoy0nXA

www.youtube.com/watch?v=932tgX5ebCY

[kevinlmoore]

Keboard self test works fine but normal calculator function is still no different.

[Maké · Accepted solution]

Hi!, kevinlmoore:

Please, see this link ...http://www.hpmuseum.org/cgi-sys/cgiwrap/hpmuseum/archv020.cgi?read=200353