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- Tablets and Mobile Devices Archive
- HP 7 1800 issue

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11-02-2017 04:40 PM
I have a
HP 7 1800 tablet for a long time, but something new occured, instead of turning on, a USB symbol appears with a bar under it. I don't have a computer, so I'm not sure what to do. Help. It just randomly started today.
11-04-2017 08:31 AM - edited 11-04-2017 08:34 AM
Hi! @Adamosborn802, Thanks for stopping by the HP Support Forums!
I understand you have issues booting into your tablet.
Don't worry I'll try to help you out.
Did you make any changes to your tablet?
Please provide the product number of your tablet to assist you better.
As you mentioned when you turn on your tablet you see a USB symbol and will not boot into android.
Try the steps recommended below.
A hard reboot can resolve many startup issues. Press and hold the power button for more than eight seconds. After the tablet fully shuts down, wait a few seconds, and then press the power button to turn on the tablet.
If the issue persists use the steps in this section to reset an HP Slate 6 VoiceTab or Slate 7 VoiceTab.
With the device powered off, press and hold the power button, and the volume up (+) button at the same time until the HP logo is displayed and the tablet vibrates.
The Android system recovery menu will display seconds after the HP logo displays.
When the Android system recovery menu is displayed, use the volume down (-) button to highlight Wipe data/factory reset.
NOTE:
The touchscreen is disabled when the device is in recovery mode. Use the volume up (+) and volume down (-) buttons to navigate up or down in the recovery menu. Use the power button to make a selection.
Press the power button to select.
The screen displays Confirm wipe of all user data? THIS CAN NOT BE UNDONE. Use the volume down (-) button to highlight Yes -- delete all user data.
Press the power button to confirm and begin the reset.
A recovery system screen shows the reset process. Wait for the reset process to complete.
When the screen displays the message Data wipe complete, highlight Reboot system now, and then press the power button to select.
Wait for the device to reboot.
The factory reset is complete. Set up the device by following the steps in the HP support document Setting Up Your HP Tablet.
Refer this article to know more information about restoring the tablet back to factory settings.
Also, refer this article to further troubleshoot no boot issues with the tablet.
If the issue still persists after trying out the steps, it is a hardware issue with your tablet.
Please contact HP support for service options.
Link to contact HP.
If the solution provided worked for you, please mark accepted solution for this post.
Let me know if this Helps!
Have a wonderful day ahead! 🙂
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A4Apollo
I am an HP Employee
