HP 8 G2 Auto shutdown

[hdsygaydg]

Please help my HP 8 G2 is always auto shutdowning even it is fully charge, and the available RAM space is 62% and 10 GB of free storage. 

[A4Apollo]

Hi! @hdsygaydg, Welcome to HP forums.

I understand that your tablet keeps shutting down even when it is full charged.

Don't worry I'd like to help.

Did you make any changes on your tablet?

Try performing a factory reset on your printer and check if it helps.

Please try the steps mentioned below to perform a factory reset.

Disconnect the charging cable from the tablet.
With the tablet powered off, press and hold the volume up (+) button and power button at the same time.
When the Android system recovery menu appears, use the volume down (-) button to highlight Wipe data/factory reset.
Press the power button to select.
The screen displays Confirm wipe of all user data? THIS CAN NOT BE UNDONE. Use the volume down (-) button to highlight Yes -- delete all user data.
Press the power button to confirm and begin the reset.
A recovery system screen shows the reset process. Wait for the reset process to complete.
When the screen displays the message Data wipe complete, highlight reboot system now, and then press the power button to select.
Wait for the tablet to reboot.
Set up the tablet by following the steps in the HP support document Setting Up Your HP Tablet.

If the issue still persists after performing a factory reset.

It is a hardware issue, please contact HP support service options.

Link to contact HP.

Take care,            

Have a great day ahead! 🙂