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- HP Community
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- Tablets and Mobile Devices Archive
- HP Chromebook X2 battery Percentage Inaccurate

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04-01-2019 10:55 AM
My HP Chromebook X2 battery percentage shown on the menu never shows correct hours or percentage remaining, even after fully charged. It could start with3 hours then after an hour show12 hours. I can't rely on what it says. I read about checking battery status and it seems good but it refuses to show a reliable duration remaining, Any is how to fix this?
04-02-2019 09:29 AM
@Maris_
Thank you for posting on the HP Support Community.
For this I will refer you to this Google Chromebook troubleshooter: Fix hardware and system issues.
Also, try setting the notebook back to its factory settings. You can use the following document to initiate: HP Chrome OS - Powerwash: Performing a Factory Reset on Your HP Chromebook or Chromebox (Chrome OS)
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
11-03-2019 05:27 AM
Well, I never was able to solve this, but it doesn't affect the battery time I actually receive so I'm not worrying about it. Fortunately, the battery low light blinks when I need charging, and because I use my X2 on a regular schedule, I can sense when the battery will soon need charging. Otherwise, this X2 is perfect for my uses and I'm very happy with it.
