• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
Pavilion x360
Microsoft Windows 10 (64-bit)

I currently own a HP Pavilion x360. I have had it for ~1-1.5 years, and it has sustained some damage. The screen is cracked and the touch screen does not work. The headphone jack is inoperable also. However, this is not the issue I have. When I click the 'Show hidden icons' button over to the middle right of the taskbar, it shows three HP CoolSense icons. All of them appear to work. When I open Task Manager and scroll to background processes, it shows three independent processes. What caused this error, and what would happen if I were to end two of the three tasks?

 

(Cropped) Screenshot of three CoolSense background processes in Task Manager:hpmultiplecoolsense.png

(Cropped) Screenshot of 'View hidden icons":

hpmultiplecoolsense.png

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @TwoSpeeds,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you wanted to know why there were multiple entries for Hp CoolSense in the task manager.

 

This issue could occur if the processes are run multiple times.

 

You may end the 1st two entries from the top.

 

You have a good day ahead.

Rainbow23 - HP Support.

View solution in original post

1 REPLY 1
HP Recommended

Hi @TwoSpeeds,

Welcome to HP Forums, this is a great place to get support, find answers and tips.


Thank you for posting your query, I'll be more than glad to help you.

I understand that you wanted to know why there were multiple entries for Hp CoolSense in the task manager.

 

This issue could occur if the processes are run multiple times.

 

You may end the 1st two entries from the top.

 

You have a good day ahead.

Rainbow23 - HP Support.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.