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02-13-2018 01:09 AM
I have recently aquired and HP Elite X3 with a Lapdock. Unfortunately it does not tunrn on or appear to be charging. There are no battery lights when connected to the power supply.
Any ideas welcome
05-25-2018 11:56 AM
Same issue as previous entry. HP Elite X3 worked fine this morning, then turned itself off and NOTHING will get it to turn back on. I've tried charging on the docking station and via AC adapter...the phone charging light does not come on. I tried the "Windows Device Recovery Tool" from the HP site and the phone does NOT start as described.
05-25-2018 02:16 PM
No clue why the old charger wont work its the original and it still charges anything else i plug it in to.
Geuss i have 2 lap docks now and 1 charger...
05-25-2018 02:17 PM
05-26-2018 01:10 PM
Yes, I tried holding the power button down >15 sec while on the charger, and also holding both the power button and volume down button. Since I have an AC adapter and lapdock, independent of each other, and neither will charge the phone or allow it to be turned on, it seems to be the phone itself or battery.