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- HP Community
- Archived Topics
- Tablets and Mobile Devices Archive
- HP Elite x3 Moblie - Crashing all the time

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11-23-2017 11:38 PM
Hey Guys.
Am I the only user out there with this problem.
I have reset my phone like 16 times over the last 6 months. I have tried everything to make my x3 phone work perfectly.
My phone will crash almost 20 times a day. It has been so day some days it locks me out because the device has rebooted to many times. I am over this phone.... I love windows and HP but this phone has been the saddest purchase of my life.
I don't want to go to android or apple.. because my life is windows, everything I have is windows based.
I want to be able to use my phone again. it has the latest updates installed, including the update that was meant to fix the phone.... yeah it did nothing for my phone.
HP can you please help me out.
Anyone know why this is happening? is the device itself I brought a issue?
Am I the only user with this issue?
Please help.
- Josh
11-29-2017 02:46 PM
I tried the Galaxy S8 for like a month. It was horrible. Traded it in for the HP Elite X3. If you go, probably go iPhone. But I have had a few issues with my HP needing a reboot, but like once or twice a week sounds more like it.
01-14-2018 11:18 AM
I am not sure what your definition of "crashing" is, but, I, too, am experiencing problems with my Elite X3. In my case, the touch screen becomes non-responsive sporadically. I cannot find any comments on this. I have to reboot the phone several times a day, often, I will have successive reboots before it begins to function. I had previously had the phone paired with Ford Sync in my car, but the connection disappeared. I thought that if I did a reset all my problems would be solved, and, in fact, I am able to pair the phone and the car, but my touch screen is still having problems. I put the phone in the dock and using Continuum I can manuver around, however, the phone will not pair with my bluetooth Logitech mouse, now, and it did before.
I would welcome any comments or suggestions, as I love this phone, but not when it is this erratic.
01-24-2018 01:11 PM
