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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-29-2020 06:53 PM - edited ‎04-29-2020 06:54 PM

HP Recommended
Product: Example: Pavilion dv6700
Operating System: Microsoft Windows Vista

I have had this laptop for a long time now. I don’t typically use it anymore as I have a newer one. I do, however, need to open this laptop to obtain important photos etc. Problem is..I forgot my password due to not using it for awhile. Is there anyway to unlock laptop without restoring everything? 

3 REPLIES 3

‎05-07-2020 12:09 PM

HP Recommended

@Dezziiree

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

 

And, also you can remove the hard drive to recover your photos and file this can be done by a local tech store.


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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‎05-07-2020 10:53 PM - edited ‎05-07-2020 10:55 PM

HP Recommended
Spoiler
 

They tell you to call in cause they get to charge you for helping solve the problem.  Just a heads up

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‎07-01-2020 12:27 AM

HP Recommended

What type login ?

Bios log in ?

Windows log ?

please give details of your system example dv6700 exact model number 

which country you purchases it  

Model number mean  FN538EA#ABV  Some thing like this need all detail 

You can mail me shindvs at g mail  com 

'

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