cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Deepakc
New member
5 2 0 0
Message 1 of 6
1,093
Flag Post

Solved!

HP Slate 7 voice tab

HP Recommended
HP Slate 7 Voice tab
Android 4.1 - 4.3.1 Jelly Bean

My hp slate 7 voice tab is showing message - Unfortunately,  HP OOBE has stopped.  I have tried factory reset also but the problem is still there.  Please help. 

1 ACCEPTED SOLUTION

Accepted Solutions
asmita6658
HP Support Agent
HP Support Agent
14,452 14,445 1,436 1,739
Message 4 of 6
Flag Post
HP Recommended

@Deepakc

 

Thanks for replying. 

 

The next step would be to try recovering the table using a "Recovery Media". Please refer to this document for steps.

 

Here's the link for Software and Driver download page.

 

Keep me posted. 

Asmita
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
5 REPLIES 5
asmita6658
HP Support Agent
HP Support Agent
14,452 14,445 1,436 1,739
Message 2 of 6
Flag Post
HP Recommended

@Deepakc


Greetings!

 
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you are getting an error - "HP OOBE has stopped".


Don't worry, I'm here to help! 

 

Let's try these steps -

 

1) With the device powered off, press and hold the power button, and the volume up (+) button at the same time until the HP logo is displayed and the tablet vibrates.
The Android system recovery menu will display seconds after the HP logo displays.
2) When the Android system recovery menu is displayed, use the volume down (-) button to highlight Wipe data/factory reset.
3) Press the power button to select.
4) The screen displays Confirm wipe of all user data? THIS CAN NOT BE UNDONE. Use the volume down (-) button to highlight Yes -- delete all user data.
5) Press the power button to confirm and begin the reset.
6) A recovery system screen shows the reset process. Wait for the reset process to complete.
7) When the screen displays the message Data wipe complete, highlight Reboot system now, and then press the power button to select.

 

If the issue still persists I have sent you a Private Message with the next course of action. 

Check next to your profile Name, you should see a little blue envelope, please click on it. Click here for more details on how to access the private messages on HP Forums.


Hope this helps!

 

Let me know how that goes.

 

To thank us for our efforts to help you, please mark the public post as "Accept as solution" and click on the blue "Thumbs up".  
 

Have a great day!

Asmita
I am an HP Employee

Was this reply helpful? Yes No
Deepakc
Author
New member
5 2 0 0
Message 3 of 6
Flag Post
HP Recommended

I have done the factory reset.  The error message -HP OOBE has stopped - is still there.  I can access internet on my tablet. I can open google chrome also.  But the home screen is showing the error message.  Please help

Was this reply helpful? Yes No
asmita6658
HP Support Agent
HP Support Agent
14,452 14,445 1,436 1,739
Message 4 of 6
Flag Post
HP Recommended

@Deepakc

 

Thanks for replying. 

 

The next step would be to try recovering the table using a "Recovery Media". Please refer to this document for steps.

 

Here's the link for Software and Driver download page.

 

Keep me posted. 

Asmita
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
Deepakc
Author
New member
5 2 0 0
Message 5 of 6
Flag Post
HP Recommended

Problem solved.  Thanks for your support. 

Was this reply helpful? Yes No
asmita6658
HP Support Agent
HP Support Agent
14,452 14,445 1,436 1,739
Message 6 of 6
Flag Post
HP Recommended

@Deepakc

 

Happy to hear that. If you need further assistance feel free to reach out to us.

 

Have a great day!

Asmita
I am an HP Employee

Was this reply helpful? Yes No
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation