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Vell007
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HP Slate isn't working, doesn't always turn on.

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HP Slate 7- 2801
Hi
I've got a HP Slate and I'm not really sure what's wrong with it. It doesn't always turn on, I'm not sure that the battery is working maybe that's why it isn't working but I've charged out and it makes no difference. Also on the occasions it does work notifications come up saying Chrome isn't working.
Thanks
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Jeet_singh
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Hi @Vell007,

 

Thank you for posting on HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. I came across your post and wanted to assist you with this,

 

To provide you with an accurate solution, I'll need a few more details:

 

What is the product number of this computer? (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

Was there any update/reset interrupted, recently?

Did it happen after a power surge or power outage?

 

In the meantime, let's try these steps here:

 

Perform a hard reboot on your HP tablet: A hard reboot can resolve many startup issues. Press and hold the power button for more than eight seconds. After the tablet fully shuts down, wait a few seconds, and then press the power button to turn on the tablet.

 

Please follow the steps from Step no. 2 Find a fix that matches the symptom your HP tablet is experiencing - Scroll down to The HP tablet does not turn on - Perform those steps.

 

For more details, click here

 

If the tablet still does not turn on, boot into the Android system recovery menu, and select Restart now to restart the tablet. For instructions to access the Android system recovery menu on your tablet, Performing a Factory Reset on Your Tablet - Click here

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

Jeet_Singh
I am an HP Employee

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Vell007
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Hi,
Thanks for the advice, but i actually factory reset it & it has been working fine!
Thank you!
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Jeet_singh
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Hi @Vell007,

 

Thank you for the update,
I appreciate your time and efforts, 


I'm glad to hear you found the solution you were looking for.
Thanks for taking the time to let the community know about the solution


You've been great to work with and it has been a genuine pleasure interacting with you.
I hope both you and your product works great and remain healthy for a long time 😉 


To simply say thanks for my efforts to assist you, please click the "Thumbs Up" button to give me a Kudos.
And mark my post as Accepted Solution to help others find a similar solution as you have.


Take care now and do have a fabulous week ahead. 🙂

Regards,

Jeet_Singh
I am an HP Employee

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