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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-31-2019 07:40 AM

HP Recommended
Product: HP Stream 7 5701
Operating System: Microsoft Windows 8.1 (32-bit)

Hi, I purchased a "Defective" HP Stream 7 on Ebay and after it arrived all that was wrong with it was the OS was corrupt. After reinstalling Windows with a factory image for the tablet I was using it and noticed that the battery seems to be a bit weird. It will only charge to 75/76% and then stop charging. Running the battery test in HP Support Assistent says that the battery is OK. I would like to purchase a replacement battery as I still would like to use this tablet. I know the part number but can't seem to locate a good battery that is either HP OEM/Replacement or another battery that offers the same quality as the HP battery. Any ideas would be great as to where or what battery to purchase. 

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1 REPLY 1

‎03-31-2019 09:59 AM

HP Recommended

Hi:

 

HP doesn't sell the battery, so you will have to go 3rd party.

 

https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=CB5F0A22EA1A4FEC84DDA797CFC4AE3F&SearchIn=P...

 

I see some batteries with the part number you need listed on eBay and Amazon.

 

You're just going to have to take your chances with one of those.

 

https://www.amazon.com/Cameron-Sino-Rechargeble-Battery-795065-001/dp/B01ABCRVY4

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