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DeGoGreen
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HP Stream 7 not booting

HP Recommended
HP Stream 7
Microsoft Windows 10 (64-bit)

I tried to runs Windows 10 update on my HP Stream 7 a while ago, and it could not run the update. It then tried to undo the update and got stuck in an endless loop. I have since tried to make a boot disk on a USB drive, running it through a hub. I have been able to access the BIOS and played around with the boot order. It still does not recognize the USB boot disk, and continues to restart and get itself stuck in the "undoing changes to your PC" loop. How can I force it to run the boot disk and reinstall Windows 10?

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Lil_Boy_Blue
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HP Recommended

Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

 

Was it here you got the OS from?

https://www.microsoft.com/en-us/software-download/windows10

Create Windows 10 installation media

To get started, you will first need to have a license to install Windows 10. You can then download and run the media creation tool. For more information on how to use the tool, see the instructions below.

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Lil_Boy_Blue
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HP Recommended

Is this relevant?????

Backup and recovery
To protect your information, use Windows backup and restore utilities to back up individual files and folders,
back up your entire hard drive, or create system restore points. In case of system failure, you can use the
backup files to restore the contents of your tablet.
1. Swipe from the right edge of the touch screen to display the charms, tap Search, and then tap the
search box.
2. In the search box, type restore, and then select from the list of displayed options.
NOTE: For detailed instructions on various backup and restore options, perform a search for these topics in
Windows Help and Support.
In case of system instability, HP recommends that you print the recovery procedures and save them for later
use.
NOTE: Windows includes the User Account Control feature to improve the security of your tablet. You may
be prompted for your permission or password for tasks such as installing software, running utilities, or
changing Windows settings. For more information, see Windows Help and Support.
Backing up your information
Recovery after a system failure is as good as your most recent backup. You should create system repair
media and your initial backup immediately after initial system setup. As you add new software and data files,
you should continue to back up your system on a regular basis to maintain a reasonably current backup.
For more information on the Windows backup features, see Windows Help and Support.
Performing a system recovery
IMPORTANT: If you will be using F11 startup recovery or USB media recovery to recover your system, the
tablet battery must have at least 70% battery power remaining before starting the recovery process.
In case of system failure or instability, the tablet provides the following tools to recover your files:
● Windows recovery tools: You can use Windows Backup and Restore to recover information you have
previously backed up. You can also use Windows Automatic Repair to fix problems that might prevent
Windows from starting correctly.
NOTE: If you are unable to boot (start up) your tablet, contact support.
Recovery from an external USB flash drive
To change the boot order so that you can boot from an external USB flash drive:
1. If possible, back up all personal files.
2. Shut down the tablet.
3. Connect the external flash drive.
4. Press and hold the Volume down button.
Backing up your information 31
5. While continuing to hold the Volume down button, press the power button to turn on the tablet.
The Startup menu is displayed.
After the startup menu is displayed, release the Volume down button.
6. Tap F9 Boot Options.
7. Select the external flash drive as the boot device.
8. Restart the tablet, and follow the on-screen instructions to continue.
Using Windows Refresh or Windows Reset
When your tablet is not working properly and you need to regain system stability, the Windows Refresh
option allows you to start fresh and keep what is important to you.
The Windows Reset option allows you to perform detailed reformatting of your tablet, or remove personal
information before you give away or recycle your tablet. For more information on these features and how to
access them, see Windows Help and Support.
You also can access Windows Refresh and Windows Reset from F11 System Recovery.
1. Shut down the tablet.
2. Press and hold the Volume down button.
3. While continuing to hold the Volume down button, press the power button to turn on the tablet.
The Startup menu is displayed.
After the startup menu is displayed, release the Volume down button.
4. Tap F11 System Recovery.
5. Select Troubleshoot from Choose an option menu.
6. Follow the on-screen instructions to continue.

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DeGoGreen
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The tablet will not get past the regular boot sequence. I can access the bios, by that is about it. I had already made the USB boot disk from the same link that you shared, but the tablet will not recognize the USB drive in the BIOS. I have switched around the boot order, but it still repeats the same cycle over again.

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