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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎02-06-2015 02:02 PM

HP Recommended

I recently brought a Stream 8 Windows 8.1 tablet. I installed WIndows 10 Technical preview on it and it installed fine, but I'm stuck on the Windows get started screen, the touch doesnt work, but touch does work in the tablet's UEFI/BIOS.

 

Before I installed Windows 10 I wiped the internal memory, this included the recovery partition.

 

Is there a way to put the recovery back onto the tablet or recover the tablet vis USB cable from my PC?

 

Thanks!

1 ACCEPTED SOLUTION

Accepted Solutions

‎02-06-2015 02:17 PM

HP Recommended

If you did a clean install of Windows 10 and did not upgrade the existing 8.1 Windows, you would need to install the drivers from the hp.com site so the touchscreen and other devices work.  Do you have an OTG adapter and USB hub that you could plug a mouse and keyboard into?  It seems you would have needed that to do the installation? That would enable you to log in and install the drivers.  You would have to download them first on another computer and access them from the Stream via USB drive or micro SD card.

 

If the recovery partition is gone and you did not create the recovery media in Windows 8.1, you would have to order it from HP and I believe it currently costs $40 plus tax and shipping.

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2 REPLIES 2

‎02-06-2015 02:17 PM

HP Recommended

If you did a clean install of Windows 10 and did not upgrade the existing 8.1 Windows, you would need to install the drivers from the hp.com site so the touchscreen and other devices work.  Do you have an OTG adapter and USB hub that you could plug a mouse and keyboard into?  It seems you would have needed that to do the installation? That would enable you to log in and install the drivers.  You would have to download them first on another computer and access them from the Stream via USB drive or micro SD card.

 

If the recovery partition is gone and you did not create the recovery media in Windows 8.1, you would have to order it from HP and I believe it currently costs $40 plus tax and shipping.

‎07-30-2015 04:54 PM

HP Recommended

I spend  a lot of time trying to get the touch screen working with the newer sp69305.exe file...

 

Actually on the final release of Windows 10 it only works as mentioned with the old one sp69303.exe!!!

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