cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Sermin
New member
1 0 0 0
Message 1 of 2
428
Flag Post

HP Stream x360 - 11-p010nt I can't use my computer as a tablet.

HP Recommended
11-p010nt
Microsoft Windows 8.1 (64-bit)

The bluestacks program was deleted on my computer so I can't use it as a tablet. Can you help me reload?

0 Kudos
1 REPLY 1
Barachiel
Retired
Retired
6,247 6,228 314 467
Message 2 of 2
Flag Post
HP Recommended

@Sermin

 

Good Day. A warm welcome to the HP community. 

 

I reviewed the case regarding issues with the computer. I will be delighted to assist you here.  

 

Follow this document which will lead you to a guided troubleshooter, which will provide you step by step instructions. By the end of the document I'm sure the issue would be resolved. 🙂  

 

Note: Performing a system recovery will take it back to the factory settings, please take a back up of the data, before trying it. 🙂

 

This should do the trick for you.Please perform all these steps patiently as it is critical to resolving the issue. 

 

Hope this helps. Let me know how it goes. 🙂

Barachiel
I am an HP Employee

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation