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I just bought this TouchPad, had it on and have played with it for 2 days, and this morning I went to turn it on and NOTHING!! WTH?? I was just starting to enjoy the device and was looking forward to using it at work, now this. Am I doing something wrong? Did I DO something wrong? I would like some help if anyone can give me some insight. I tried to plug it into my computer and my computer only reconizes the device as a disk drive (F), not as HP Touchpad.


Post relates to: HP TouchPad (WiFi)

1 ACCEPTED SOLUTION

Accepted Solutions
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Perform a reboot on it by pressing and holding the Power button and center button for about 10-15 seconds.

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HP Recommended

Perform a reboot on it by pressing and holding the Power button and center button for about 10-15 seconds.

HP Recommended

I had the same issue immediately following a system update to HP webOS 3.0.2 68.  Holding the power and the center buttons for 15-20 seconds caused the device to reboot and I am able to use my Touchpad again.  Maybe this is a bug in the system update process?  Thank you for posting this solution!

 

-Scott

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Thanks, this was exactly the problem I had and just after upgrading the OS

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I'm having the same problem. Won't charge or power on. The cable/adapter will charge my playbook, so I don't think that is the problem. Playbook charger doesn't do any better. Plug the TP into the computer, and nothing. Hold Center/Power/VolUP button while plugged into the computer, and windows 7 tries to install qhsusb_dload and fails. Stock TP running latest WebOS.

The Touchpad has run well since I received it for my b-day in August 2011.
Any other ideas.

Gene

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@ebaylusod wrote:

I'm having the same problem. Won't charge or power on. The cable/adapter will charge my playbook, so I don't think that is the problem. Playbook charger doesn't do any better. Plug the TP into the computer, and nothing. Hold Center/Power/VolUP button while plugged into the computer, and windows 7 tries to install qhsusb_dload and fails. Stock TP running latest WebOS.

The Touchpad has run well since I received it for my b-day in August 2011.
Any other ideas.

Gene


How long did you leave it on the wall charger?  Leave it on for at least 2 hours.

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My touchpad was running fine last night had plenty of power turned it off went to bed this morning it's dead I can't turn it on I've tried reset everything I can't get any response from it have plenty of power last night plug it back in this morning for an hour still nothing
HP Recommended

Are you using the wall plug or are you connecting it to your computer's USB?  Make sure to use the wall plug to charge the TP, the computer's USB doesn't have enough power to charge the TP.

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The same thing just happened to me a couple of days ago. It was working in the morning, and when I went back to it in the afternoon it wouldn't do anything. I checked my charger, it works fine, plugged my touchpad directly into the wall and let it charge all day, tried the hard reset, still nothing. Completely dead. Do I have to send this in for service or something? Or is it a pretty black paperweight now?

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@mobscene wrote:

The same thing just happened to me a couple of days ago. It was working in the morning, and when I went back to it in the afternoon it wouldn't do anything. I checked my charger, it works fine, plugged my touchpad directly into the wall and let it charge all day, tried the hard reset, still nothing. Completely dead. Do I have to send this in for service or something? Or is it a pretty black paperweight now?


I just don't understand how that is happening.  It seems this is happening to people who leave their TP on a charger.  Did you do this as well?  If the "hold power and center button" trick didn't work for you, then I'd suggest calling HP Support on the phone.

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