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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎11-01-2018 03:41 PM - edited ‎11-01-2018 03:43 PM

HP Recommended
Product: HP Z5000 Bluetooth Mouse
Operating System: Android 6 Marshmallow

Hello,

 

I bought the HP Z5000 Bluetooth Mouse to use it with my Samsung Tab S 10.5 tablet that runs on Android 6.0.1.

The tablet finds and pairs with the mouse without any problems, and it shows as connected.

In the input settings I even see the option to control mouse speed.

But the problem is: I do not see any cursor nor mouse pointer on the screen. Also scrolling or clicking does not have any effect.

 

I tried the mouse on a Samsung S7 phone (android 8.0.0) via Bluetooth and it worked perfectly. Also on a laptop it worked fine. But not on the tablet for which I bought it.

 

I spend hours googling the problem but did not find a solution. Can anyone help?

Thanks,

Smartyx.

 

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