Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
HP Recommended
HP 15 P 143 CL
Microsoft Windows 10 (64-bit)

I finally did a clean install of Win 10 version1903. I only have high performance and power saver for options as the HP recommended power plan is no longer available. High performance runs too hot and power saver is too slow. And yes I am a male Goldilocks in real life. Cortana and all the store apps are all working now, as half the store apps and Cortana didn't with the in place upgrade.  I'm still in the first few hours of the so far functioning Win 1903. I did loose my Cyberlink YouCam, so I obtained the paid version 8. Please help me get the HP recommended power level back. Thanks. P.S. Although I have the e-mail me box checked I'm not getting notifications when you good people provide me with the solutions. So I have to remember to constantly check back in.

1 REPLY 1
HP Recommended

Hi! @nes55,

 

Try the steps recommended below.

 

Go to your Taskbar and right-click the Battery icon, then click Windows Mobility Center. When the Mobility Center window opens, you will find a Battery Status button that will allow you to choose from all three default power plans: Balanced, Power saver and High performance. Choose the one you want and you're golden. One odd thing that I noted: When you choose either of the "missing" power plans (Power saver or High performance) and subsequently open the Control Panel/Power Options window, it will look like you have somehow restored the missing plan that you just picked using the Mobility Center utility. However, if you change your power plan back to Balanced, the "missing" plan again becomes MIA on the Power Options window. You can, however, restore it by using Windows Mobility Center.

 

Use the Windows Power troubleshooter to automatically adjust the computer power timeout settings.


To run the Power troubleshooter, complete these steps:


In Windows, search for troubleshoot and open Troubleshoot in the search results.
In the right pane, scroll down and click Power.
Click Run the troubleshooter to find and fix problems with the power settings.
When the detection process is complete, a recommended resolution displays.
You can select Apply this fix to apply the recommended fix, or select Skip this fix to continue troubleshooting without applying the fix.
Make your choice and follow the on-screen instructions.

 

Also, try the steps recommended below.

 

1. Open a command prompt.

2. Copy and paste the command below for the missing power plan you want to restore into the command prompt, and press Enter.

powercfg -duplicatescheme 381b4222-f694-41f0-9685-ff5bb260df2e

3. You can now close the command prompt.

 
Try updating BIOS to the latest version and check if it helps.


Update the BIOS using this link. Click Here

 

If the issue still persists try creating a new user account on your PC and check if it helps.

 

Refer this article to know more information about creating and managing user accounts.

 

Let me know if this helps!

Have a great day! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.