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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
@mez1789
Thank you for posting on the HP Support Community.
We can try Performing a Factory Reset on Your Tablet and check:
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If you have a microSD card installed in the tablet, remove the memory card before resetting the tablet.
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From the Home screen, touch the All apps icon, and then touch the Settings icon.
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In the Personal section, touch Backup & reset.
Figure : Backup & reset
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Touch Factory data reset.
Figure: Factory data reset
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Touch Reset tablet.
Figure: Reset tablet
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If you set a lock screen password for your tablet, enter your password when prompted.
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Touch Erase everything to confirm and begin the reset.
Figure: Erase everything
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The tablet powers off and the screen shows Erasing. When the reset is complete, the tablet reboots. Set up the tablet by following the steps in the HP support document Setting Up Your HP Tablet.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
HP Recommended
@mez1789
Thank you for posting on the HP Support Community.
We can try Performing a Factory Reset on Your Tablet and check:
-
If you have a microSD card installed in the tablet, remove the memory card before resetting the tablet.
-
From the Home screen, touch the All apps icon, and then touch the Settings icon.
-
In the Personal section, touch Backup & reset.
Figure : Backup & reset
-
Touch Factory data reset.
Figure: Factory data reset
-
Touch Reset tablet.
Figure: Reset tablet
-
If you set a lock screen password for your tablet, enter your password when prompted.
-
Touch Erase everything to confirm and begin the reset.
Figure: Erase everything
-
The tablet powers off and the screen shows Erasing. When the reset is complete, the tablet reboots. Set up the tablet by following the steps in the HP support document Setting Up Your HP Tablet.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
2
0
0
HP Recommended
This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
