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mez1789
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Solved!

HP table keeps updating Android web system

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HP10 G2
Android 5.0 - 5.1.1 Lollipop

Everytime I turn on tablet, android web is updating. It updates apps 1 and then apps 2??? This just started recently.

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Echo_Lake
HP Support Agent
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@mez1789
Thank you for posting on the HP Support Community.

 

We can try Performing a Factory Reset on Your Tablet and check:

  1. If you have a microSD card installed in the tablet, remove the memory card before resetting the tablet.

  2. From the Home screen, touch the All apps icon, and then touch the Settings icon.

  3. In the Personal section, touch Backup & reset.

    Figure : Backup & reset

    Backup & reset
  4. Touch Factory data reset.

    Figure: Factory data reset

    Factory data reset
  5. Touch Reset tablet.

    Figure: Reset tablet

    Reset tablet
  6. If you set a lock screen password for your tablet, enter your password when prompted.

  7. Touch Erase everything to confirm and begin the reset.

    Figure: Erase everything

    Erase everything
  8. The tablet powers off and the screen shows Erasing. When the reset is complete, the tablet reboots. Set up the tablet by following the steps in the HP support document Setting Up Your HP Tablet.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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mez1789
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Thank you!

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Echo_Lake
HP Support Agent
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@mez1789
 

Glad to hear that the issue is resolved. If you need any help, feel free to reach out to us.
 

Have a great day! ​​​​​​

ECHO_LAKE
I am an HP Employee

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