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emaygonzalez
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HP8 Tablet can't find any WI-FI

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HP 8
Android 4.2 Jelly Bean

I have been trying to use my long lost tablet and when I finally have it up and charged, I can't do anything with it because it can't find any WI-FI networks. I think it's some software I have to download but I don't know which one. 

 

When I try to turn on the WLAN it stays at "Turning WLAN on..." for a while but then reverts back to OFF. What do I do!?

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A4Apollo
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Message 2 of 2
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Hey there! @emaygonzalez, Welcome to HP forums.

 

I understand you have issues connecting to wireless from your tablet.

 

Don't worry I'll try to help you out.

 

Did you make any changes to your tablet?

 

Try restarting your tablet and check if it helps.

 

Please try the steps recommended below.

 

Use a static IP instead of the DHCP
This is also a good fix if your phone keeps showing “obtaining IP address” as well.

Open the Settings (Home key (usually looks like a house) > Menu Key (typically on the bottom of the phone on the far left next to home key) > Settings).
Tap Wireless and networks
Tap Wi-Fi settings
Press the Menu key
Select Advanced options
Tap Use static IP
Now the steps from here are going to depend on the wireless internet you are using, you might need to talk to whoever manages your wireless network, or contact your ISP (Internet Service Provider). 
You will need to enter your Wireless Networks IP address, Gateway, Netmask, DNS 1, and DNS 2.
 

If the issue still persists after trying out the steps. Try performing a system reset on your tablet and check if it helps.

 

Please find the steps mentioned in this link to perform reset on your tablet.

 

 

 

Let me know if this works!

Have a wonderful day ahead! 🙂

 

 

Please click Accept as Solutionif you feel my post solved your issue, it will help others find the solution.

 

Click the Kudos, Thumbs Up" on the bottom right to say Thanksfor helping!

 

A4Apollo
I am an HP Employee

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