Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
It is not starting and my laptop model is hp pavilion convertible and laptop is stuck on welcome since morning and last when i used it i shut it off but when i started it is stuck please help as soon as possible
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:
While you respond to that, let's try these steps:
Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8. (do not skip any troubleshooting steps even if you feel steps are repeating)
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE I am an HP Employee
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