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Hi I have a problem in that the speaker works fine with some devices but not with my samsung j2 pro 2018 phone, is there a solution or are they not compatible?
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It clearly says that the HP Speaker is working fine.
I suggest you update the Android and remove the added Bluetooth and add it again.
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Raj1788I am an HP Employee
I'm guessing that the problem lies on your phone. you can check its speaker setting and otherconnection setting such as volum to determine the issue. I hope it will work eventually.
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