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‎09-20-2020 02:27 PM

HP Recommended
Product: Example: Pavilion 6530HP STREAM
Operating System: Microsoft Windows 10 (64-bit)

Need to know what I can do to free up storage space. I’ve tried all the built-in prompts like emptying my recycle bin, etc. now I want to get rid of anything else that I can to get more storage space.

1 REPLY 1

‎09-23-2020 02:08 PM - edited ‎09-23-2020 02:09 PM

HP Recommended

@TMZ

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

 

To free up space on the hard drive Empty the Recycle Bin, remove unwanted files and programs, and adjust System Restore settings to free up space on your hard drive.

  1. In Windows, search for and open HP Support Assistant, or click the app icon  in the taskbar.

    If the app is not installed on your computer, download the latest version from the HP Support Assistant website.

    NOTE: HP Support Assistant is required to run HP Performance Tune-up Check.

  2. Go to HP Performance Tune-up Check to open the tool.

    • If the tool does not automatically open, search for and open HP Support Assistant. Select your device, click Troubleshooting and fixes, and then click Performance Tune-up Check.

    • If you are unable to run the tool, continue to the step to Removed unwanted files with Storage sense.

  3. Under Additional Options, select Empty Recycle Bin and Clean Web-browsers history, cookies and cache, and then click Optimize.

    The tool removes unwanted files from your hard drive.

    The HP Performance Tune-up Check home screen

Check the amount of free space on the hard drive. If the free space is under 5% of the total disk space, free up more space on the disk.

  1. Open File explorer, and then navigate to This PC.

  2. Under Devices and drives, right-click the main hard drive (usually C:), and then click Properties.

    Selecting Properties from the drop-down menu of the main hard drive

  3. Click the General tab to view the amount of free space available on the hard drive.

    Checking the amount of free space on the main hard drive

  4. If less than 5% of the total hard drive space is available, repeat the steps in this document to free up more hard drive space.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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