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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-09-2020 08:17 AM

HP Recommended
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1 REPLY 1

‎04-14-2020 08:47 AM

HP Recommended

@1_LIYAHlazin, Welcome to HP Support Community!

 

To be able to assist you better, I would like to know the following:

  • May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
  • Which phone are you connecting the printer to?

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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