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HP Recommended
1111TU
Microsoft Windows XP

I've tried looking everywhere but nothing comes up, they all tell me how to restore my laptop to a previous point in time, but that doesn't work, since i'm trying to erase all my data except for the key components.

4 REPLIES 4
HP Recommended

Hi @Tyco1

 

Welcome to the HP Forums!

 

I appreciate you taking the time to share your concern and thank you for using this forum, it is a great place to find answers.

 

I reviewed the post and I understand that you wanted to know how to reset your computer to factory settings.

 

I’d love to help!

 

Follow the steps in the link below to fix this issue.

 

NOTE: Factory reset will erase everything on your computer (Like pictures, documents, music, videos, and contact) so make sure you take a backup before performing a factory reset.

 

http://hp.care/2gbc0wN

 

Let me know how it goes and you have a good day ahead.

 

Take care!

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

Thanks for replying!

 

The link you posted in your reply didn't help very much.

I couldn't find the HP Tools folder and the HP PC System Recovery program that was metioned in the video, and I also couldn't go to the recovery screen via pressing f10 after I turned on the computer, since it led to a Bios Utility screen.

HP Recommended

Hello Tyco1

 

The link above is the wrong set of info for an HP Mini.

Not all HP Mini's came with a recovery partition installed, so those would need the recovery media like HP Discs or in some cases an HP USB Recovery drive.

HP no longer offers the recovery media for XP products. 

 

If yours has the recovery partition intact, at power on - rapidly tap the ESC key to bring up the Startup Menu. 

From there, choose F11 for recovery.

Follow the prompts. Here is a video giving an example of the process.

NOTE: the video is like a powerpoint presentation. You have to click on areas of the images to go to the next image.

HP Mini Recovery how to

 

If you do not have a working recovery partition and do not have the recovery discs, you "might" be able to obtain a copy from this company (not affiliated with HP).

http://www.computersurgeons.com/default.aspx

 

XP users have reported that they can still get updates, at least up to the point of when XP discontinued them for the public. 

http://www.makeuseof.com/tag/how-to-keep-getting-windows-xp-updates-for-years-to-come/

 

Let me know if this helps. 🙂

HP Recommended

The method you suggested didn't work, and i couldn't find a recovery partition on the website link you posted either. Thanks for helping though.

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