@Tvdonna
Thank you for posting on HP Forums,
Echo_Lake is at your service.
As I understand, you're in need of support with your HP Tablet,
No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:
- Have you attempted any steps on your own before posting on the HP Forums?
- When was the last time it worked without these issues?
To resolve this issue, we could try following steps:
Perform a hard reboot to unlock the tablet. Press and hold the power button for more than eight seconds. After the tablet fully shuts down, wait a few seconds, and then press the power button to turn on the tablet.
If the issue still persists, we need to Reset the Tablet: Refer to this link.
Let me know how that pans out
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below,
Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,
Thank you for posting in the HP Support Forum. Have a great day!
ECHO_LAKE
I am an HP Employee