How to login to laptop when don't remember administrator account and not done password reset disk

[kumarsourav145]

My  hp laptop was showing could not install the window try to restart and install the window then I open cmd by pressing shift +f10 and type net user administrator /enable:yes and pressed enter then type net user administrator mypass and press enter after that I close the box written with " could not install the window restart and install the window" when I just close that box and restart administrator account window came and now I don't know username and password . Now how to login through administrator account.

Hp pavilion G6 2320tx

Operating system : windows 10

[KrazyToad]

@kumarsourav145

Welcome to HP Community

I have gone through your Post and would like to help

May I know how are you reinstalling Windows? Do you have an HP Recovery Media?

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file inorder to install Windows operating system. Click here: https://support.hp.com/in-en/document/c06162205 to Use the HP Cloud Recovery Tool (Windows 10, 7)

Click here: https://support.hp.com/in-en/document/c04758961#AbT3 to perform a System Recovery (Windows 10)

Thank you

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