How to open BitLocker

[Tarini1]

Hello hp ,

 When am using my bit locker am putting right password but it showing incorrect password and I have lost my bit locker recovery key can you please help me how I open my bit locker drive . I don’t want to lost my data 

[Echo_Lake]

@Tarini1

Thank you for posting on the HP Support Community.

Don't worry as I'll be glad to help,

Finding your recovery key depends on the method you used to back up the key. You can use the following backup options as a guide to locate your recovery key.

• Cloud domain account: Your recovery key might be saved to your company's cloud domain. If you cannot locate it, contact your IT department for assistance (If this is company-owned  PC, you should turn to your company's IT support) https://onedrive.live.com/recoverykey

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[Tarini1]

As per your guidance am open this link but it showing you don’t have any Bitlocker recovery key in your Microsoft account.

please guide me how to talk your HP help desk

[Echo_Lake]

@Tarini1

Thank you for posting back. 

As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.