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‎01-27-2019 12:11 AM

HP Recommended

Well yesterday I charged my hp7g2 tablet it fully charged and came on and did a hard reboot system as I was downloading games I plugged in the charger and the screen showed a battery with a plug threw it so I let it charge to 💯 and now today I turn it on and it's stuck on the hp loading screen and won't load can anyone tell me if I did something wrong or how to fix this problem I paid 700.00 for this tablet from Babers and is all paid in full I hope it's something easy to fix cause it was working fine yesterday 

1 REPLY 1

‎01-29-2019 12:48 PM

HP Recommended

@Barbarapiernas,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/product/hp-7-g2-tablet/7258761/document/c03939197

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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