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Pp2672000
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Hp laptop keyboard typing wrong characters

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Hp laptop 15-bs0xx
Microsoft Windows 10 (64-bit)

My hp laptop keyboard typing wrong characters even I change the language preference of keyboard then also it is not working correctly. 

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Echo_Lake
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HP Support Agent
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@Pp2672000

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  1. Open a word processing program and type the word jump on the keyboard.

    If the word displays as jump, then the keyboard is set to its default mode. If the word displays as 140*, then the keyboard has been set to a number pad configuration.

  2. To switch modes, press the Num Lock key (on some models, you may have to press Fn + Num Lock).

  3. Type jump again to confirm that the keyboard configuration has been reset.

The configuration of the keyboard has been successfully reset.

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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