-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Archived Topics
- Tablets and Mobile Devices Archive
- Hp omen not working .. power button blinking but nothing sho...

Create an account on the HP Community to personalize your profile and ask a question

08-25-2019 03:40 AM
Yesterday my laptop was working fine today i opened it 2 minutes after that the screen stopped and the mouse also stopped working i forced shut down the laptop and tried to start it again but the problem is when i pressed the power button it started blinking and the fan turned on and then of and started to do it non stop and there is nothing showing on the screen
08-25-2019 03:46 AM
Hi
https://support.hp.com/us-en/document/bph07107
Blinking lights can point to the problem area
EG:
LED and BEEP condition | Description | Corrective action |
Power button LED blinks 5 times with 5 beeps | Memory | Reseat memory DIMM modules. If the problem is not resolved, contact support to resolve a possible RAM or Main-Board failure. |
Power button LED blinks 6 times with 6 beeps | Video Card or Graphics | Reset the graphics card (if applicable). If the problem is not resolved, remove other accessory cards, and replace the graphics card or Main-Board. |
08-25-2019 03:55 AM
Hi
Well if you read the document it says...
Blink error code sequences continue until you unplug the computer or press the power button.
and that may well be what you are experiencing.
If you described the sequence better, Number of times etc then perhaps I can match to a fault,
ELSE
First:- Turn off the computer, press and hold the PWR button for 4 seconds.
Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.
Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat
AND/OR - Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
AND/OR
HOW DO I USE DIAGNOSTICS?
HP PC Hardware Diagnostics Windows is a Windows-based utility that allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The tool runs within the Windows operating system in order to diagnose hardware failures. HP PC Hardware Diagnostics Windows comes pre-installed on new HP computers, but if not on yours, download here:- http://ftp.hp.com/pub/softpaq/sp93001-93500/sp93457.exe
