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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-18-2020 11:40 AM

HP Recommended

Desktop won't boot to windows. Gives error codes such as couldn't find Os, your pc needs repair, missing boot information

1 REPLY 1

‎03-20-2020 12:48 PM

HP Recommended

@Kelvin-code-Jr

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

I suggest you perform a System Test to confirm the Hardware Functionality

 

- Shut down the Notebook completely
- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.
- Press F2 to select System Diagnostics.
- Click System Tests, then click Extensive Test.
 

If all the Tests pass please perform a Reset. Link: https://support.hp.com/in-en/document/c04742289

 

Keep me posted how it goes

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

 

KrazyToad
I Am An HP Employee

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