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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Fred310
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Message 1 of 2
478
Flag Post

I can connect to wifi on my pc and the WWAN FCC ID is saying No Device Present

‎09-22-2020 11:51 AM

HP Recommended
Product: Hp compaq 6730b
Operating System: Microsoft Windows 10 (64-bit)

Hp compaq 6730b

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
29,155 21,003 1,966 2,663
Message 2 of 2
Flag Post

‎09-25-2020 08:21 AM

HP Recommended

@Fred310

 

I reviewed your post and I understand that you are getting a WWAN FCC id not present error on the computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

Is the wireless card detected in the BIOS?

 

If the wwan adapter is present and enabled in the BIOS, maybe you just need to install the HP connection manager software, restart the PC and see if you can use the software to turn on the wwan card.

 

This package provides the HP Connection Manager for the supported notebook running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp53001-53500/sp53394.exe

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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