Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
I cannot open my Slate 21 inch because of the oobe message. I cannot close the message to proceed. I have done a reboot and a factory reset with no results.
Hi! @Pamayer, Thanks for stopping by the HP Support Forums!
I understand you have issues booting into your AIO PC and you are getting OOBE error on your PC.
Don't worry I'll try to help you out.
Did you make any changes to your tablet?
Please provide the product number of your tablet to assist you better.
As you mentioned you have issues booting into your AIO PC and you are getting OOBE error on your PC.
Try the steps recommended below.
Also, try the steps recommended below.
Refer this article to know more information about restoring the AIO PC back to factory settings. Link: https://support.hp.com/in-en/document/c03915683
Also, refer this article to further troubleshoot no boot issues with the tablet.
If the issue still persists after trying out the steps. It is a hardware issue with your PC.
Please contact HP support for service options.
Link to contact HP.
If the solution provided worked for you, please mark accepted solution for this post.
Let me know if this Helps!
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A4Apollo I am an HP Employee
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