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Njabulo18mabuza
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I have a lab top that's showing blank screen, caps lock Led is blinking and the pc doesn't turn on

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Example: hp stream
Microsoft Windows 10 (64-bit)

Hp stream, Intel inside, 4gb Ram, 500gb... Doesn't turn on, works only with charger connected and caps lock is blinking once slowly

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Betty0610
HP Support Agent
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@Njabulo18mabuza

 

Welcome to the HP Support Community.

 

Let's try the steps from here: https://support.hp.com/us-en/document/c01684768/

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

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