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ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Njabulo18mabuza
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Message 1 of 2
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I have a lab top that's showing blank screen, caps lock Led is blinking and the pc doesn't turn on

‎03-16-2020 04:57 PM

HP Recommended
Product: Example: hp stream
Operating System: Microsoft Windows 10 (64-bit)

Hp stream, Intel inside, 4gb Ram, 500gb... Doesn't turn on, works only with charger connected and caps lock is blinking once slowly

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Betty0610
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎03-17-2020 03:37 PM

HP Recommended

@Njabulo18mabuza

 

Welcome to the HP Support Community.

 

Let's try the steps from here: https://support.hp.com/us-en/document/c01684768/

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

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