@Jesicaxovo,
Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I see from your post tat you have issues related to your HP notebook. No worries, I'll be glad to help you.
To provide you with an accurate solution, I'll need a few more details:
Have you recently made any software or hardware changes on the PC before the issue started?
When do you get this error message? On the startup screen or have you tried to run any test on the computer.
In this scenario, I suspect this could be a possible hardware failure.
I will share you a private message with details. Please watch your inbox for more information.
Let me know if this helps!
Have a great day ahead! 🙂
Jeet_Singh
I am an HP Employee