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1 REPLY 1
11-19-2019 03:39 PM
@BS25, Welcome to HP Support Community!
This PC was shipped with win10, hence we don't recommend downgrading the OS to Windows 7, as Microsoft no longer supports it either, you may want to check with a local tech for further assistance on the same.
Refer to HP Notebook - 15-ac636tu Product Specifications document for details.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
TEJ1602
I am an HP Employee

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