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Sarathnt
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Solved!

Issues while installing windows using Hp cloud recovery tool

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Pavilion
Microsoft Windows 10 (64-bit)

Hi guys i am not able to install windows using Hp cloud recovery tool.. The recovery attempt  has failed is the error message showing..

Screenshot_20200509-214722_Gallery.jpg

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Paul_Tikkanen
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You're very welcome.

 

You don't have to pay to use the media creation tool.

 

The W10 product key is in the BIOS of the notebook and you won't even need the key to reinstall W10.

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Paul_Tikkanen
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Hi:

 

If the cloud recovery media you created isn't working, the only suggestion I can offer would be to clean install W10 by making bootable installation media using the media creation tool at the link below.

 

https://www.microsoft.com/en-us/software-download/windows10

 

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

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Sarathnt
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tks for the reply paul,, if i will download windows using this tool i should pay right? so u saying tr is no way to fix my issue with hp cloud recovery tool? 

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Paul_Tikkanen
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You're very welcome.

 

You don't have to pay to use the media creation tool.

 

The W10 product key is in the BIOS of the notebook and you won't even need the key to reinstall W10.

View solution in original post

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Sarathnt
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wow totally new information, will try that fix and will update you paul..thank you so so much for the reply

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Paul_Tikkanen
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Anytime.

 

Glad to have been of assistance.

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Sarathnt
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Thank  you so much  my man paul, issue  is now solved..everything  is good..xx

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Paul_Tikkanen
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You're very welcome.

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