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HP Recommended
Pavilion Notebook PC
Microsoft Windows 10 (64-bit)

My PC isn't starting on when not connected to a charger. Also, the battery percentage is stuck at 89%. This problem first started with continuous flickering of the screen. The PC was plugged in at that time. I removed the charger, and the PC turned off automatically. Now, it only turns on when connected to a charger. Any help would be appreciated.

1 REPLY 1
HP Recommended

@Vinayak_Sharma I have a few steps listed below that should help you resolve this concern:

Unplug the charge, Turn off the laptop and turn it back on after 30mins.

Reinstall Microsoft ACPI-Compliant Control Method Battery under device manager:

1) In the search box, type and open “Device Manager”.

2) Expand “Batteries”.

3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.

4) Click on “Uninstall”.

5) At the prompt put a check in the box to remove the current driver

6) Shutdown the computer.

7) Remove the battery for a minute and then put it back in. (Skip this step if you have a non removable battery)

8 - When the computer comes back up it should automatically find the driver.

9) Go to Device Manager.

10) Expand Batteries.

11) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.

12) Click "Search automatically for updated driver software"

Do the same thing with Microsoft ACPI-Compliant Embedded Controller.

 

If the issue persists, run a battery and adapter test using the steps mentioned in this link: Click here

 

P.S: Welcome to HP Community 😉

 

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Riddle_Decipher
I am an HP Employee

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