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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-05-2018 01:58 AM

HP Recommended
Product: N5Y13UA#ABA
Operating System: Microsoft Windows 10 (32-bit)
So I have had this computer for two years no problems. Now my laptops battery is not working anymore so I need to replace it. I don’t know where to look. I just can’t afford a new computer. I’m not sure what bit the os is I just picked one. I just need some links to a new battery. If you need any additional information let me know. I don’t know what to put here.
1 REPLY 1

‎09-06-2018 11:58 AM

HP Recommended

@Ghastlyscreams2

Welcome to HP Forums, 

This is a great place to get support, find answers and tips to your technical queries.

 

Description- 31 Wh, 2.8-Ah, Li-ion battery

Spare part number 776622-001 

 

You could purchase the part from HP

Use the HP Parts surfer to identify the part: http://partsurfer.hp.com/search.aspx 

And order it via the HP Parts store: https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ 

 

I have also sent you a private message, for more details that cannot be shared in a public post.

Can you please check your inbox on the forums page for the private message.

 

Have a great day!

Raj1788
I am an HP Employee 

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