• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-05-2018 01:58 AM

HP Recommended
Product: N5Y13UA#ABA
Operating System: Microsoft Windows 10 (32-bit)
So I have had this computer for two years no problems. Now my laptops battery is not working anymore so I need to replace it. I don’t know where to look. I just can’t afford a new computer. I’m not sure what bit the os is I just picked one. I just need some links to a new battery. If you need any additional information let me know. I don’t know what to put here.
1 REPLY 1

‎09-06-2018 11:58 AM

HP Recommended

@Ghastlyscreams2

Welcome to HP Forums, 

This is a great place to get support, find answers and tips to your technical queries.

 

Description- 31 Wh, 2.8-Ah, Li-ion battery

Spare part number 776622-001 

 

You could purchase the part from HP

Use the HP Parts surfer to identify the part: http://partsurfer.hp.com/search.aspx 

And order it via the HP Parts store: https://parts.hp.com/hpparts/CountryChoice.aspx?mscssid=&ccode=ZZ&lcode=ZZ 

 

I have also sent you a private message, for more details that cannot be shared in a public post.

Can you please check your inbox on the forums page for the private message.

 

Have a great day!

Raj1788
I am an HP Employee 

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.