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NeelotpalDey
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Message 1 of 2
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Mouse is malfunctioning, tracing a small square area without even blinking the red light

HP Recommended
Wireless Mouse HP X3000
Microsoft Windows 10 (64-bit)

The Mouse started malfunctioning and the tracing a small square area on screen without even blinking the red light.

I have changed the battery.

Changed the port. I even tried to plug in on another system but still the same problem continues.

While turning it on there is a lighter red light blink and then the red light blinking doesn't not continues further.

Kindly Help Me.

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@NeelotpalDey
Thank you for posting on the HP Support Community.

 

This sounds like hardware related issue with the mouse,

I would request you to reach out to our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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