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Stream 7 5701

Hello I have a HP Stream 7 5701. With windows 8.1 32 32 bit operating system with a x64 based processor and my tablet will just turn off.  Even when its cool and the battery is full and it is plugged in.  I have reset the thing several times and it is still doing this.  Sometime it does it five minutes after I turned it on amd sometimes after its been on all day.

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Check Windows Event Viewer to see if any errors were logged prior to it shutting down.

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