My hp pavilion laptop wont start up after turning on

[PriteshJoshi]

My hp pavilion laptop wont start after turning it on. Only can see hp logo and processing to symbol for start but after few minutes message comes which says"windows not closed correctly and option I. ए. Restart and Advance option and if I chose restart then after few minutes the same message.

[Flower_Bud]

Hi @PriteshJoshi,

Welcome to HP Forums,

This is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 🙂

As I understand, your notebook does not boot into Windows.

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

When was the last time it was working fine?

Were there any recent hardware/software changes made? 

Let's try these steps to resolve the issue: 

Step 1: Run System Test

• Press the Power button to turn on the computer and immediately press the F2 key repeatedly, about once every second, until you see HP PC Hardware Diagnostics UEFI.
• From the UEFI main menu, click System Tests, then click Quick Test.
• Click Run once.
• While the test is running, the time remaining and test result for each component are shown on the screen. The test can take up to 15 minutes.
• If no system component failed, please go back to main menu and Exit from the screen
• If a component fails a test, write down the information so you have it available when you contact HP Customer Support. The information is also available in Test Logs on the main menu.

Step 2: Perform a hard reset 

Step 3: Attempt a BIOS recovery 

Step 4: To perform a recovery: Click here 

Note: Please create a data backup prior to resetting windows 

Let me know how that pans out

I hope you have a good day ahead,

And feel free to ask any other queries as well,

Considering, this forum has some of the best people in the world available and ready to help.